{"id":11561,"date":"2026-09-22T09:54:57","date_gmt":"2026-09-22T07:54:57","guid":{"rendered":"https:\/\/www.cmcsolutions.com\/?page_id=11561"},"modified":"2026-09-22T09:54:57","modified_gmt":"2026-09-22T07:54:57","slug":"contact-pour-le-support","status":"publish","type":"page","link":"https:\/\/www.cmcsolutions.com\/fr\/contact-for-support\/","title":{"rendered":"Contact pour le support"},"content":{"rendered":"<style>.cmc-service-pages{max-width:1440px;margin:32px auto 64px;color:#0c2032;font-family:Montserrat,Arial,sans-serif}.cmc-service-pages *{box-sizing:border-box}.cmc-service-pages h2{font-size:clamp(28px,3.1vw,48px);line-height:1.14;letter-spacing:-.035em;margin:0 0 24px}.cmc-service-pages h3{font-size:24px;line-height:1.25;margin:0 0 18px}.cmc-service-pages p,.cmc-service-pages li{font-size:16px;line-height:1.65}.cmc-service-pages .wp-block-columns{gap:28px;margin-bottom:28px}.cmc-service-pages .wp-block-column{min-width:0}.cmc-service-pages .cmc-card{padding:clamp(24px,4vw,54px);border-radius:14px;height:100%}.cmc-service-pages .cmc-photo img{border-radius:14px;width:100%;height:300px;object-fit:cover}.cmc-service-pages .wp-block-button__link{background:#0c2032;color:white;min-height:48px;padding:14px 22px;border-radius:8px;font-size:15px;line-height:1.4;text-decoration:none}.cmc-service-pages a:focus-visible{outline:3px solid #009bc2;outline-offset:4px}.cmc-service-pages .cmc-dark{background:#0c2032;color:#fff}.cmc-service-pages .cmc-cyan{background:#009bc2;color:#fff}.cmc-service-pages .cmc-soft{background:#edf7fa}.cmc-service-pages .cmc-dark :is(h2,h3),.cmc-service-pages .cmc-cyan :is(h2,h3){color:inherit}.cmc-service-pages .cmc-cyan a{color:white}@media(max-width:781px){.cmc-service-pages{margin:20px 0 40px}.cmc-service-pages .wp-block-columns{flex-direction:column}.cmc-service-pages .cmc-photo img{height:220px}}<\/style><div class=\"wp-block-group cmc-service-pages is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-group cmc-card cmc-dark is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">La bonne \u00e9quipe. Une prochaine \u00e9tape claire.<\/h2><p class=\"wp-block-paragraph\">Contactez CMC pour obtenir une assistance technique sur vos \u00e9quipements d'emballage. Utilisez le formulaire de support \u00e9tabli pour partager votre demande et joindre l'\u00e9quipe appropri\u00e9e.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cmcsolutions.com\/fr\/service-apres-vente\/#cmc-america-support\">Ouvrir le formulaire d'assistance<\/a><\/div><\/div><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-group cmc-card cmc-cyan is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">Pr\u00e9parez votre demande.<\/h3><p class=\"wp-block-paragraph\">Incluez le nom de votre entreprise et vos coordonn\u00e9es, le mod\u00e8le et le num\u00e9ro de s\u00e9rie de la machine, ainsi qu'une description claire du probl\u00e8me. S\u00e9lectionnez le type d'assistance dont vous avez besoin dans le formulaire.<\/p><\/div><\/div><\/div><div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-group cmc-card cmc-soft is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">Support \u00e0 distance ou sur site<\/h3><p class=\"wp-block-paragraph\">Les ing\u00e9nieurs de CMC fournissent des diagnostics \u00e0 distance et des conseils de d\u00e9pannage. Votre contact d'assistance coordonnera les \u00e9tapes suivantes appropri\u00e9es, y compris une intervention sur site si n\u00e9cessaire.<\/p><\/div><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-group cmc-card cmc-soft is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">CMC America<\/h3><p class=\"wp-block-paragraph\">Pour obtenir de l'aide aupr\u00e8s de CMC America, veuillez ouvrir le ticket d'assistance d\u00e9di\u00e9 sur le site de la page Apr\u00e8s-vente.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.cmcsolutions.com\/fr\/service-apres-vente\/#cmc-america-support\">Support CMC America<\/a><\/div><\/div><\/div><\/div><\/div><div class=\"wp-block-group cmc-card cmc-soft is-layout-flow wp-block-group-is-layout-flow\"><h3 class=\"wp-block-heading\">Pi\u00e8ces et documentation<\/h3><p class=\"wp-block-paragraph\">Vous cherchez un composant de rechange ou un manuel technique ? Utilisez le portail de pi\u00e8ces d\u00e9tach\u00e9es d\u00e9di\u00e9 ou d\u00e9crivez votre demande dans le formulaire d'assistance.<\/p><div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/shopspareparts.cmcsolutions.com\/Login\/LoginIndex\">Portail des pi\u00e8ces de rechange<\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>The right team. A clear next step. Contact CMC for technical assistance with your packaging equipment. Use the established support form to share your request and reach the appropriate team. Prepare your request. Include your company and contact details, machine model and serial number, and a clear description of the issue. Select the type of [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11561","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.5 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact for support - CMC Packaging Automation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cmcsolutions.com\/fr\/contact-pour-le-support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact for support - CMC Packaging Automation\" \/>\n<meta property=\"og:description\" content=\"The right team. 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