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Client support
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  • Distributors
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    • Our packaging journey
    • Global footprint
    About us
  • Sustainability & Impact
    • Why choose CMC?
      • Pure e-commerce
      • Apparel and Shoes
      • Consumer electronics
      • Healthcare and cosmetics
      • Books and POD
      • Toys and games
      • Manufacturing
      • Third-party logistics
      • Mailing and Printing
      Industries
      • Packaging on demand
      • Auto-packers
      • Bagging solutions
      • Rigid mailer
      • Mailing
      • Envelope inserting
      • Paper wrapping
      • Graphics
      • Polywrappers
      • Collating machine
      Applications
    • All products
    Our solutions
    • Tech Center
    Innovation
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      • CMC INNOVATION DAY 2025
      • CMC INNOVATION DAY 2025 USA
      Exhibitions and events
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    Media & insights
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    Careers
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    Contact us
  • Transparency
  • Certifications & Policies 2025
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Customer service

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We can guarantee our clients the highest achievable uptime and lowest operational costs through exceptional, timely support and an established formal escalation procedure.

Our service offering is growing. With hundreds of service engineers in the field, we are equipped to meet the increasing needs of our clients worldwide.

Find out more about the services we offer as part of a CMC partnership.

Distributors

Find your local CMC dealer or become a CMC distributor by speaking to our teams using these forms.
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Technical support

Our CMC trained technicians and engineers offer onsite services to assist your systems and production.
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Servicing

Our service solutions can be tailored to our clients’ needs based on our comprehensive service product portfolio. Through exceptional and timely support and an established formal escalation procedure we can ensure efficiency, the highest degree of productivity and minimize operational costs.
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Spare parts

CMC’s genuine spare parts comply with our strict quality standard: they are available from CMC and their authorized dealers and distributors only.
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Training

Supported by a dedicated Training and Research Centre in Italy and North America, CMC offers its clients intensive training to provide the necessary knowledge to operate and maintain its systems, as well as trouble shoot operations and benchmark operational efficiency.
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Find out more about our innovative products and solutions.

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CMC S.p.A

Via Carlo Marx 13/C, 06012 Città di Castello (Perugia), Italy

Management and coordination:

Castle TopCo S.à.r.l.,
registered office at 2, rue Edward Steichen,
Luxembourg and registration number with the Luxembourg companies register: B248191

Resolved Share Capital Euro: 142,857,14
Underwritten Share Capital Euro: 142,857,14
Paid-up Share Capital Euro: 142,857,14
Number of Stocks: 142,857

stato di società con socio unico: CASTLE MIDCO S.A' R.L.

Tax code, VAT number and registration number with the companies register of Perugia: 02969060546, REA PG-254246

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