The right team. A clear next step.
Contact CMC for technical assistance with your packaging equipment. Use the established support form to share your request and reach the appropriate team.
Prepare your request.
Include your company and contact details, machine model and serial number, and a clear description of the issue. Select the type of assistance you need in the form.
Remote or on-site support
CMC engineers provide remote diagnostics and troubleshooting guidance. Your support contact will coordinate the appropriate next steps, including on-site assistance when needed.
CMC America
For assistance from CMC America, open the dedicated support entry on the After Sales page.
Parts and documentation
Looking for a replacement component or technical manual? Use the dedicated spare parts portal, or describe your request in the support form.