Cookie declaration

Last update: 19 October 2026

The data controller, C.M.C. S.p.A. (hereinafter, “C.M.C.” or the “Data Controller”), with registered office at via Carlo Marx, 13/C, 06012 Città di Castello (PG), Italy, tax code and VAT number 02969060546, hereby informs you about how cookies and other tracking tools (“Cookies”) are set on the website cmcsolutions.com (the “Website”). The use of Cookies by C.M.C. complies with EU Regulation 2016/679 (“GDPR”), the Italian Legislative Decree 196/2003 as further amended, the Directive 2002/58/EC, as further amended, the guidelines issued by the relevant European data protection authorities, including the guidelines issued by the Italian data protection Authority 1 (jointly, the “Applicable Law”).

For more information on how your personal data are processed (e.g. the processing purposes, retention period and recipients of the personal data collected) and on how to exercise the rights provided by the Applicable Law – including the right to request access to your personal data or their cancellation – you can visit the Website Privacy Policy and can send a letter by mail to C.M.C.’s registered office, or an e-mail to privacy@cmcsolutions.com.

1. What Cookies are

Cookies are small text files that the Website sends to the user’s terminal, where they are stored to be then re-transmitted to the Website on the user´s subsequent visit.

Cookies differ on the basis of their use: while some Cookies are strictly necessary for browsing the Website (such as those allowing browsing web pages), others have different purposes and therefore require the user’s consent in order to be installed (such as, for example, those used to create user profiles and show personalized advertising).

Furthermore, Cookies can be first-party cookies (if placed directly by C.M.C.) or third-party cookies (if placed by sites or web servers other than the Website).

For a more detailed description of the nature of the different categories of Cookies, please refer to the specific sections below.

2. Categories of Cookies

Technical Cookies

Technical Cookies are necessary to provide the service requested by the user. Therefore, their installation does not require any consent.
Such Cookies include:

  • Session or navigation Cookies, necessary for the browsing and use of the Website (for example, they record your previous access, allow you to make a purchase or log in in a website);
  • Functional Cookies, necessary to remember the Website settings chosen by users, such as language or privacy preferences, in order to improve services and the browsing experience.

This Cookies will be referred to below as “Necessary” Cookies.

Analytical Cookies

Analytical Cookies are used to collect aggregate and anonymous data on the number of visitors and how they interact with the Website, in order to optimize its services.

The use of analytical Cookies installed and managed directly by C.M.C. does not require the user’s consent, as they are considered as Necessary Cookies.

Similarly, in the event that the analytical Cookies are set by third parties, the user’s consent will not be required should Cookies be used on the Website only, the third parties reduce the identifying power of analytical Cookies (for example, by masking significant portions of the user’s IP address), do not cross-reference the data contained in the Cookies with other information available to them and do not send them in turn to third parties; in other words, the user’s consent will not be required when appropriate measures have been adopted to prevent the direct identification of users through the use of third party analytical Cookies. Consequently, the user’s consent will be required for analytical Cookies installed by third parties if, by means of their use, the users are directly identified.

This Cookies will be referred to below as “Statistics” Cookies.

Profiling Cookies

Profiling Cookies are used to trace back to specific identified or identifiable users specific actions or behavioral patterns recurring in the use of the functions offered by the Website in order to group the various profiles within homogeneous clusters of different sizes, so that C.M.C. can, among other things, also adjust the provision of the service in an increasingly personalized way beyond what is strictly necessary for the provision of the service, as well as send targeted advertising messages, i.e. in line with the preferences expressed by users while browsing.

These Cookies – which will be referred to below as “Marketing” Cookies – require the user’s consent.

Third-party Cookies

Third-party Cookies are placed by subjects other than C.M.C.

Even if C.M.C. allows third parties to access the Website to set Cookies on your device, C.M.C. has no control either over the information collected through third-party Cookies, or how this information is managed by them. The way in which the information collected by these third parties is managed is governed by their specific privacy policies, terms and conditions, or cookie policy, listed in the inventory below: for further information regarding the use of your data by these subjects, we encourage you to consult the documentation linked in the inventory below.

We remind you that, if third parties install analytical Cookies, without minimizing the processing of data collected through such Cookies, and/or profiling Cookies, you will be asked – when you visit our Website for the first time and, afterwards, not earlier than 6 months from setting your preferences – to give your consent to these third-party Cookies, through a Cookie banner.

You can manage and possibly block these third-party Cookies at any time by accessing the third-party websites listed in the inventory below, as well as by selecting “Settings” in the Cookie banner, choosing the available categories and selecting “Save Settings”.

The third-party Cookies installed by the Website include Necessary Cookies, Statistics Cookies and Marketing Cookies.

3. Cookies installed on the Website

The inventory below records cookies and browser storage observed on 19 October 2026. Availability depends on the page, the service used and your choices. Browser settings can limit their lifetime. Durations identified as observed refer to the test browser; they are not a guarantee that every browser keeps the item for the same time.

Cookie preferences

moove_gdpr_popup
Provider: C.M.C., using GDPR Cookie Compliance by Moove.
Domain: www.cmcsolutions.com.
Purpose: remembers the cookie categories you have enabled or disabled.
Duration: 365 days in the current configuration and observed expiry.
Category: necessary preference management. Provider information.

wp_consent_functional, wp_consent_marketing, wp_consent_preferences, wp_consent_statistics, wp_consent_statistics-anonymous
Provider: C.M.C., using WP Consent API.
Domain: www.cmcsolutions.com.
Purpose: communicates your saved consent choices to compatible website services. The category names within these cookie names describe the choice being remembered; these cookies do not themselves perform marketing or analytics.
Duration: 30 days in the current configuration and observed expiry.
Category: necessary preference management. Provider information.

Website analytics

_ga and _ga_VS3F0VP05P
Provider: Google Analytics, through the Website.
Domain: .cmcsolutions.com.
Purpose: distinguishes browsers for website measurement and maintains the analytics session state. These identifiers support statistics about pages, interactions and results.
Duration: approximately 400 days in the observed expiry. Google documents a default of two years; configuration and browser limits can shorten this.
Category: Analytics, optional. Google Analytics cookie information and data protection information.

Contact forms

visitor_id950292 and visitor_id950292-hash
Provider: Salesforce Account Engagement (Pardot).
Domain: go.cmcsolutions.com.
Purpose: recognises a visitor to the embedded form and associates activity with the Account Engagement business unit; the related hash protects the visitor association against impersonation.
Duration: approximately 400 days in the observed expiry. The provider allows the tracking-cookie duration to be configured.
Category: Marketing & forms, optional. These cookies may be set when the Contact or Peak form loads after you enable this category. Disabling it prevents new embedded-form loading requests. It does not erase cookies already stored on the external domain. Salesforce cookie information and duration information.

Chat assistant

chatbase_anon_id
Provider: Chatbase, used for the Gary chat assistant.
Domain: .www.cmcsolutions.com.
Purpose: provides a browser identifier for the chat service.
Duration: session, as reported by the test browser. Chatbase privacy information and cookie information.

message_bubbles_have_been_shown
Provider: Chatbase.
Storage: session storage on www.cmcsolutions.com, rather than a cookie.
Purpose: records the display state of the chat greeting bubbles.
Duration: the browser-tab session.

The chat cookie was observed before a choice in the Website cookie banner. The Analytics setting does not by itself switch off the chat service.

This inventory is based on observations of the Contact page with different consent choices. Cookies and browser storage may vary with the page, embedded service, browser and your interactions. The list does not cover every possible cookie from other embedded services.

4. Managing Cookies preferences

Cookie Banner and preference center

When the cookie banner appears, select “Accept” to enable all optional cookie categories, “Reject” to leave them disabled, or “Settings” to choose your preferences. In the preference centre, switch optional categories on or off and select “Save Settings”. You can also select “Enable All” to enable all optional categories. Strictly necessary cookies remain enabled.

You can change your preferences at any time using the floating “Change cookie settings” control. To withdraw consent for an optional category, switch it off and select “Save Settings”. To enable it again, switch it on and save your settings.

Your consent applies to the following domains: www.cmcsolutions.com

Browser settings

Most browsers allow you to accept, manage and disable Cookies with their settings. With the browser you can also disable technical Cookies: this may however cause malfunctions to the Website or affect its correct use. The settings for Cookie’s preference management are usually in the browser menu under “options” or “preferences”.

For further information on how to limit the use of third-party Cookies installed on your browser, please visit the site www.youronlinechoices.com.

5. Changes and updates of the cookie policy

This cookie policy may be subsequently changed or updated. Any changes and updates will be timely communicated on the Cookie Declaration page and a temporary notice on the Website home page.

CMC Packaging Automation
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.